“And whoever saves one life – it is as if he had saved mankind entirely.”
— Surah Al-Ma’idah (5:32)
Every Life
Truly Matter
One of the largest charitable dialysis centers in the region.
Dialysis Treatment
125000+
Dialysis Machines
61+
Introduction
At Al-Shafe Dialysis Complex, understanding the needs of our patients, donors, and community is essential to delivering compassionate and effective healthcare services. We may conduct research and collect feedback to improve our facilities, enhance patient care, and stay aligned with evolving healthcare standards. This information helps us better serve our community and continuously improve our services.
Overview
This Privacy Policy outlines how we collect, use, and protect your personal and medical information when you interact with our services, facilities, or website. We are committed to ensuring that your privacy is respected and your data is handled responsibly and transparently.
Information We Collect
- 1. Name
- 2. CNIC
- 3. Phone Number
- 4. Address
- 5. Medical Records
- 6. Treatment History
- 7. Emergency Contact Number
- 8. Patient’s Attendant Contact Number
How We Use Your Information
- 1. Provide safe and effective dialysis treatment
- 2. Maintain accurate medical records
- 3. Process donations and communicate with donors
- 4. Improve our services and website experience
- 5. Share important updates regarding our facilities and programs
Patient Confidentiality
We strictly maintain the confidentiality of all medical information. Patient data is only accessible to authorized medical staff and is never shared without consent, unless required by law.
Data Protection
We implement appropriate security measures to protect your information from unauthorized access, misuse, or loss. While we strive for complete security, no system can be guaranteed 100% secure.
Information Sharing
We do not sell or rent your personal information. Data may only be shared:
-
With healthcare professionals involved in patient care
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When required by legal authorities
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With trusted service providers for operational support
Cookies
Our website may use cookies to enhance user experience and analyze traffic. You can disable cookies in your browser settings if you prefer.
Your Rights
You have the right to:
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Access your personal data
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Request corrections to your information
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Withdraw consent where applicable
Policy Updates
This Privacy Policy may be updated from time to time. Changes will be posted on this page.
A Project of Al-Nafe Welfare Organization
Useful Links
Support
Find Us
8 a.m - 8 p.m www.alshafe.org
Mon - Sat
+92553842428 +923009643999 +923007479000 +92553252692
Gujranwala Teaching Hospital Civil Lines, Gujranwala, Pakistan
©2026 Al-Shafe Dialysis Complex